Terms & Conditions

These terms and conditions govern the use of backcountryfarmssoap.ca (the "Site"). This site is owned and operated By Rachel Elliott. This site is an ecommerce website. 

Intellectual Property: All content published and made available on my site is the property of Backcountry Farms Soap and the site's creator. This includes but is not limited to, images, logos and anything that contributes to the composition of my site.

Acceptable Use: As a user of my site, you agree to use the site legally, not to user our site for illegal purposes and not to:

-Violate the intellectual property rights of the Site owner or any third party to the site;

-Act in any way that could be considered fraudulent; or 

-Hack into the account of another user of the site 

Accounts: When you create an account on my site, you agree to the following:

-You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to the account; and 

-All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

Local Delivery: If you are local to me I do offer drop off into Nakusp, Burton & Fauquier on certain days for a flat rate of $5.00. Please contact me for that option once your order has been placed.

Shipping: My main shipping method is through Canada Post. Orders are processed to ship in 3-5 Business Days. Delivery times may vary due to unforeseen circumstance through the courier. Please note, delivery times do not include weekends and statutory holidays. If you purchase goods from me to a destination outside of Canada your purchase may be subject to import duties and taxes applied by the destination company which you are responsible for. You must provide an accurate shipping address and name of the recipient. We are not liable for the delivery of your goods to to the wrong address or wrong person as a result of you not providing the correct information. Although I do my very best to provide safe shipping of your items, I assume no responsibility for lost or damaged items once they have been received by Canada Post.  

Business hours: I operate Monday to Friday 9-4 (MST) and respond to emails, inquiries & process orders during business hours. We are closed all statutory holidays and weekends. If we have an upcoming personal holiday we will inform you ahead of time via our website and social media. 

Returns: Due to the uniqueness of my handmade skincare products I do not accept any returns or offer refunds of any kind at this time and all sales are final. My products are handcrafted in small batches so please allow for slight differences in product shape, size, color and appearance of each bar as this will vary from bar to bar depending on techniques used to create each batch.

Limitation of Liability: Rachel Elliott will not be liable for any actions, claims, losses damages, liabilities and expenses including legal fees from your use this site. 

Changes: These terms and conditions may be amended from time to time in order to maintain compliance with the law to reflect any changes to the way that I operate and the way that we expect users to operate this site. I will notify users by email of changes to these Terms and Conditions OR post a notice on this Site. 

"Every time you spend money you are casting a vote on the kind of world you want."

- Anna Lappe

Thank you for supporting small business!